FAQs

Need further assistance? Talk to one of the team on 01633 660 632
We have provided some answers to frequently asked questions below, but if your question isn’t here, feel free to get in touch.
  • Although this is called an ‘assessment’, it involves a relaxed chat with an experienced assessor . They will listen to your difficulties and make sure that the appropriate support is in place to support you in your studies. Support can include specialist equipment, non-medical helper (‘human’) support, travel allowance or other general support. The assessment will last 1.5-2 hours.

  • You should apply as soon as possible. You do not have to wait for a confirmed place at university of college. You can also apply while you are studying for the course.

  • Yes. For example, if you have been recommended a Windows laptop but would like a MacBook, you can upgrade this with the DSA approved equipment supplier and pay the difference in cost.

  • A few weeks after your assessment, you will receive your agreement letter from your funding body. It will contain contact details of your equipment provider and non-medical helper support. Contact them to arrange support. If you need any help with this, please let us know.

  • We will support you for the duration of your course. If you have any queries or are aware of any additional support you require at a later stage, get in touch and we will try our best to accommodate this.

  • In the majority of circumstances, no. However, you might need to reapply if you:-

    • Didn’t take out a Maintenance Loan or Tuition Fee Loan
    • Change your course
    • Change from full-time to part-time study, or from part-time to full-time
    • Have suspended your studies and this has changed your course end date
    • Withdrew from your course and are returning to study
    • Are repeating a year of study

    If you are unsure, we advise that you talk to your funding body.

  • If you are unable to attend your assessment at our centre because of your medical condition, we might be able to conduct your assessment at home. Please let us know and we can try and get this approved with your funding body.

  • In the majority of circumstances, no. However, if you are recommended travel support you may be required to contribute a small amount towards the costs. English (not Welsh, Scottish or NI) students are also asked by their funding body to contribute the first £200 towards a computer/laptop recommendation. Some universities/colleges may be able to provide some financial assistance with this.

  • No. The assessment is covered through your Disabled Students’ Allowance.